City News


Aapki seva mein!.
Date of Publishing: 2012-03-03 00:00:00.0

Hi-tech passport seva kendra at Malad East will save residents from travelling all the way to main Regional Passport Office at Worli
Are you one of those residents who is tired of visiting the passport office at Worli time and again to complete your passport facilities? Have you been for long complaining due to the lax attitude of the officials in making your passport? Well, the Ministry of External Affairs (MEA) is all set to make your work easier. A single visit to the kendra in Malad, and you will know whether you are eligible for a passport or not.
For the residents of Malad and Goregaon, a new passport seva kendra will be operative at Malad East in a few days. Although the venue is still undecided, it is believed that the Kendra is likely to come up in the Gokuldham area.
The MEA has opened several passport kendras across the nation, to make the services viable for seniors, the disabled and mothers with infants. The opening of a kendra at Malad is a part of this initiative.
Sudarshana Shetty, a residentof Mith Chowki, Malad, says, “We are very happy with this move. Initially, we had to go all the way to Worli to get our passports done. Even if the agents are appointed, for some or the other reason, we are called personally.”
Shetty adds, “The system in the Worli office is very chaotic, with long queues, and very little seating provision. Now all we have to do is cross over to the East, and we can get our work done. People from Andheri to Malad in western suburb can apply at this Kendra to get our work done easily.”
Unlike the Worli office, where the applicants also have to carry the photocopies along with the original documents, only original documents will have to be carried to the new one.
The kendra will scan all the original copies and passport size picture of the applicant will be taken by the officer on the spot, so no need of carrying dozens of passport size photographs.
Dr Kumar Sampat, a Jaiprakash Nagar resident, says, “We had to make our three-year-old daughter’s passport. Besides going all the way to Worli, we also had to carry a whole bunch of documents, including a zillion photocopies of all the original documents.
“Now we are told that the original documents are enough for applying. So this is a great move.”
Some residents believe that the kendra will also help in preventing forged passports, as the passport will be issued on original documents and fingerprints.
Seventy-year-old Vasanta Bhosale a Bangur Nagar resident says, “When I went to apply for a passport, all my documents were apt, yet they have called me again now. For seniors like us it becomes too difficult to go the office at Worli. But now that they are opening a kendra in Malad, things will be easier, even if we have to go again and again.”
Along with the Malad kendra, there will be a kendra at Andheri East too, which will lessen in the burden on the main office.
Presently, the office in Worli gets about 1,500 applications every day. But the   manpower and space, in comparison to the number of applicants is far too less, due to which quick and efficient service is not provided.  
D Choubey, chief passport officer, says, “If documents of the applicants are incomplete than they are asked to come again. It is a tedious task for people who stay far off. Thus we are opening such kendras so that it will benefit people. Besides it will also lessen the burden on the man power in Worli”

High fives of  the Kendra
•    Close to the people in the suburbs
•    Electronic biometric finger print scan
•    Photograph taken on the spot
•    Documents scanned in the Kendra, so no need of carrying photo copiesAward’ by NASEOH

--Divya Nair



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